FAQ

General Information

  • Sunday Closed
    Monday 8 AM–6 PM
    Tuesday 8 AM–6 PM
    Wednesday 8 AM–6 PM
    Thursday 8 AM–6 PM
    Friday 8 AM–6 PM
    Saturday Closed

  • We care for children from 6 weeks to 12 years old.

  • We have multiple locations. Click here to visit our Contact Us page and find the location nearest you.

  • Yes. We are fully licensed by the New York State Office of Children and Family Services (OCFS).

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Programs & Curriculum

  • We follow a play-based, developmentally appropriate curriculum that promotes learning through exploration, creativity, and structured play.

  • Yes. Our daily routine includes free play, structured learning, outdoor time, meals, and rest, all tailored to each age group’s needs and abilities.

Staff & Safety

  • Yes. All staff are certified in CPR and First Aid, and have completed training in early childhood development.

  • Yes. Every team member passes comprehensive background checks prior to employment.

  • We maintain child-to-staff ratios that align with OCFS guidelines to ensure safety and individualized attention.

  • We use secure entry systems, adhere to strict health and safety protocols, and have clear emergency procedures in place. Children are always supervised.

Meals & Nutrition

  • Yes. We serve nutritious, warm meals and snacks daily, prepared on-site and in accordance with Department of Health standards.

  • We do our best to accommodate allergies and dietary restrictions. Please inform us during registration.

Parent Communication & Policies

  • We provide regular updates through daily verbal check-ins, posted notices, and optional digital communications like email or app alerts.

  • Children who show signs of illness should stay home. If a child becomes ill while in our care, we will contact the parent or guardian immediately.

  • Children must be signed in and out each day. Only individuals listed on the authorized pick-up form may take a child home, and photo ID is required.

  • Yes. Each child has a personal cubby in their classroom for storing items like bags, clothing, and other essentials.

Enrollment & Payment

  • Begin by scheduling a tour and completing our registration form and enrollment packet.

  • Please contact us directly for the most up-to-date tuition rates and availability.

  • Yes. We accept most forms of ACS, HRA, and other state-supported child care vouchers.

  • We accept cash, credit cards, and approved government vouchers.